In some cases, there might be a glitch with your pen that is causing the Surface Pen tip not to work. In some cases, you just have to take out the battery and put it back in. Weird... when I started reading your post I would have thought that your bluetooth had shut off. If your device also acts this way, go ahead and continue reading this article below. Surprisingly, the eraser is working fine, but the pen won’t write or work at all. Keep in mind that this is just a workaround, so you might have to repeat it if you shut down your Surface. It makes me wonder if there is something the pen needs the magnet to get calibrated, but that doesn't really make sense so I'm confused. Once your device boots, check if the problem with the pen is still there. Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness. This post was originally published in October 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness. The erase logo would pop up, but the ink would not disappear. The pen doesn't need to be paired but the click working tells me that the eraser battery still works, so the eraser should work. Cookies help us deliver our Services.
Hey is this still an issue? Switching from tablet to desktop mode did nothing. Another method that you can use is to unscrew the pen, just enough to cut power to it. I pulled it back with a tooth pick and viola, issue solved! Odd fix, but I hope this helps if you come across a similar problem! Sometimes your Surface Pen tip won’t work because of your drivers.
A number of users reported that disabling and enabling Intel(R) Precise Touch Device in Device Manager fixed the problem for them, so be sure to try that. After doing that, you just need to pair your pen with Surface once again.
Very odd, why would reattaching to the magnet fix it lol. The pen top has 4 contacts, 1 big long one and 3 "dots". Once the driver is reinstalled, check if the problem is still there. But if i try to use the eraser in one note or photoshop, nothing happens.
As you can see, minor glitches with Bluetooth can occur, but in most cases you should be able to fix them simply by unpairing and pairing your pen with your system. Switching from tablet to desktop mode did nothing. More so, DriverFix is called that way because it can also detect faulty or missing drivers, and replaces them with the latest versions as well. If that doesn’t work, perhaps you should try disabling the Intel(R) Precise Touch Device.
If any updates are available, they will be downloaded automatically and installed as soon as you restart your PC. I can still draw with the pen tip, and use the eraser button to open one note. This usually isn’t an issue, and in most cases you can fix the problem simply by disabling the pen from Device Manager. However, you might be able to fix those glitches automatically by running the built-in troubleshooter. Press J to jump to the feed. This can occur for a number of reasons, but you can fix the problem simply by removing the pen and pairing it up again with your Surface device. I got it replaced and the problem went away.
After flipping the battery, the problem was fixed. Your Surface pen will work smoothly again if your system is fully updated, and as far as drivers are concerned, use DriverFix!
If not, you could call their support and they'll probably send you a replacement. According to users, sometimes Surface Pen tip won’t work due to certain glitches on your system. It does when i have the pen tip close. Tried taking battery out and putting back in, but no luck. If you have a store nearby, you could probably just walk in and they'd swap it for a new one on the spot. One of these is prolly sadly damaged prolly.
Simply press and hold the button for 6 seconds until the light glows. Microsoft support is great.
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Something similar happened to me and resyncing the pen fixed it. Microsoft support is great. To learn more about fixing such devices, go to our, To learn more about the Microsoft Surface, go to our, Locate your pen in the list of devices. I've rebooted a couple of times today, no change. The pen pairs with the Surface, but it’s unable to write. I thought that at first the spring in the eraser got stuck is some odd position, so I tried depressing the button for a while and clicking it, but nothing brought back the eraser functionality.
SP4, i5, 256 GB. What a weird fix, though. Inside the pen where the battery goes, there is 2 stickers opposite each other where the circuit meets the top of the pen. New comments cannot be posted and votes cannot be cast. If Surface Pro tip is not working properly, you might be able to fix this issue simply by performing a hard reset. In addition to replacing the battery, be sure to check if your battery isn’t inserted upside down. In some cases, you might even have to clean your contacts manually in order to fix the issue. The updating process is quite streamlined in Windows 10, and it will automatically download the missing updates, for the most part. There might be an issue with your drivers, and that could lead to this and many other problems. Several users reported that the Surface pen tip is not working for them at all. Check the Surface Pen's Battery. It will probably be in the, When the confirmation dialog appears, click, After doing that, wait for a few seconds and right-click the pen again, and choose. If your Surface Pen is still not working even its LED lights, … This is an unlikely solution, but you can still try it out if you want. While the button functionality worked fine, the eraser would no longer erase.
Press J to jump to the feed. Just wanted to confirm, had this same problem, tried the fix and it worked.
That's why I felt like posting here.
In addition, you might want to try running the Bluetooth troubleshooter and check if that solves the problem.
The pen doesn't need to be paired but the click working tells me that the eraser battery still works, so the eraser should work. Weird. I couldn't find anything regarding it on the net. Try pulling out the battery of the pen and check the inner barrel. If not, you could call their support and they'll probably send you a replacement. Yep.
For what its worth I also experienced the same thing. All good on that front. You can download the necessary files right from Microsoft’s website. A subreddit for the Microsoft Surface family of products.
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Yeah i have a couple stores in the city, ill try to go to one after work tomorrow. When I put it together incorrectly i had peeled one of the sticker off and folded it onto itself thus one of the "dots" was not making contact. After doing that, check if the problem is still there. Windows 10 is a solid operating system, but sometimes issues can occur if you don’t have the latest updates installed. While the button functionality worked fine, the eraser would no longer erase. I showed off the battery to someone and when I put it back together I did it incorrectly. Many Surface owners reported that sometimes their Pen tip doesn't work.
Anything but ordinary. There might be some dust on the contacts of your battery, and that can cause this issue to appear, but by removing and reinserting the battery, the problem should be fixed. After updates are installed, check if the problem is still there. They're sending me a replacement pen for free right now. This is usually caused by a drained battery, and in order to fix the problem, simply replace the AAAA battery with a new one and the issue should be resolved. Lastly, the update and repair process is done mainly by the program, and as long as you have an Internet connection, the process can be fully automated as well. Without resyncing it still worked as a pen, but lost a lot of functionality.
2 Surface Pro 3 Pen Eraser and right-click buttons don’t work Those two buttons are powered by the AAAA battery, if there is a problem with the AAAA battery, you should also have problems with the pen writes as well.